Announcing the new back office suite
Modernize your back office operations, powered by BoldTrail.
If you have any questions, you can contact RE/MAX Customer Support by text/phone at 888.398.7171, chat within MAX/Tech powered by BoldTrail or email customersupport@remax.com
We are excited to bring you the new back office suite, an innovative addition to the MAX/Tech℠ powered by BoldTrail portfolio that will transform your workflows and help you grow at scale.
From a sleek new UI and advanced AI-driven insights to centralized transaction workflows, this suite offers cutting-edge tools and powerful new capabilities designed to help you streamline, elevate client experiences, and drive more business growth.
BackOffice provides a single, streamlined solution to manage agent onboarding, billing and commission tracking and disbursements, reporting, and accounting– so your brokerage can run smoothly and profitably.
Recruit is your brokerage’s solution to recruitment, retention, and growth coaching. Visualize and measure key business metrics across multiple offices, identify growth opportunities leveraging competitive intel, and drive smarter recruiting practices.
The first-of-its-kind, homeownership mobile app to put real estate brokerages and their agents at the center of the coveted lifetime consumer relationship. Deliver value to customers at every stage of their home ownership journey while maximizing repeat and referral business.
An AI-powered email productivity tool that turns your unstructured firehose of emails into a powerful and secure business organizer. Folio automatically detects real estate transactions, to help boost productivity, streamline offers, and improve client experience.
A Sneak Peak At What You’ll Get
Transaction & Agent Management:
Checklists, notifications, forms, eSignature, and more. Onboard new agents and keep all agents on track for their goals with ease.
Commission Automation & Accounting
Splits, fees, sliding scales, and as many commission plans as you need. Agent billing and next-day ACH payments, plus chart of accounts, agent and transaction ledgers, and more.
Reporting & Analytics
Real-time data with filters and the ability to drill down to explore more. Get started with built-in reports and use the report builder to go farther.
Streamlined Communication
Create and automate personalized recruiting campaigns to help you stay connected and top-of-mind with potential recruits.
The Full Homeownership Journey
Give your customers one central place to engage throughout the homeownership journey and establish yourself as the local expert. Provide a modern experience that rivals the portals while reinforcing your local brand.
Repeat & Referral Business
Keep your agents top of mind well beyond the transaction with a personalized experience that is designed to help generate more repeat and referral business.
AI-Powered Email Productivity
Streamline your unstructured inbox into a powerful and secure business organizer, designed to boost agent productivity and help create a better client experience.
Frequently Asked Questions
RE/MAX, LLC has partnered with Inside Real Estate to provide our full suite of front office & back office products to all RE/MAX, LLC Affiliates in Company-Owned Regions across the U.S. and Canada.
RE/MAX Affliates across the U.S. & Canada already have access to our front office suite, including:
- kvCORE Platform (soon to be Boldtrail)
- CORE Present
- CORE Listing Machine & Design Center
RE/MAX has recently expanded its offering, and will now also be providing our back office suite to all Company-Owned Regions in the U.S. & Canada (where available), including:
- BoldTrail BackOffice
- BoldTrail Recruit
- Folio
- CoreHome
The solutions will be customized and tailored to RE/MAX including brand specific content and integrations.
As an existing Back Office customer* you’ll have an opportunity to transition to the RE/MAX enterprise platform. You will continue with your existing subscription agreement & billing until you are officially transitioned into the new RE/MAX enterprise platform, currently slated for Q1 2025. Additional details will be coming soon about the transition process and specific launch timing for current customers.
*Current Back Office customers include those subscribing to: BoldTrail BackOffice (formerly known as Brokermint); BrokerSumo; BoldTrail Recruit (formerly known as AmpStats); CORE Home; and Folio.
We will begin rolling out the back office suite to RE/MAX Affiliates in Q4 2024.
More information about the MAX/Tech powered by BoldTrail back office suite will be coming soon! Stay tuned for additional details including a series of introduction webinars.